Question 1

How soon do I get my template?

Accepted Answer

Your template transfer is usually sent within 24–48 hours of purchase. Once the Wix transfer email hits your inbox and you accept it, the site will show up in your account, ready to customize. If you don’t see it within that window, just email us at s.panton@joadesigns.com and we’ll get it over to you.

Question 2

Do I need to know code to use this template?

Accepted Answer

Nope. Wix Studio and Wix Editor are 100% drag-and-drop. You’ll be moving things around like digital puzzle pieces, no coding required.

Question 3

Can I customize the templates on my own?

Accepted Answer

Absolutely. Every element of your template is customizable, fonts, colors, photos, buttons, layouts.

Question 4

What’s the difference between Wix Studio and Wix Editor templates?

Accepted Answer

Wix Studio is the new pro-level platform (with more design control + advanced features). Wix Editor is beginner-friendly but still powerful. If you’re buying a Studio template, you’ll also get our Website in a Week course free, a step-by-step guide to customizing and launching in just 7 days.

Question 5

Do the templates come with photos?

Accepted Answer

Most demo photos are placeholders (so you can see the vibe). We recommend swapping them for your brand photos or stock images that feel authentic to your business.

Question 6

Can I use the template for multiple websites?

Accepted Answer

Yes — once you purchase a template, you’re welcome to use it multiple times for your own personal or business websites. However, if you’re using the template for a client project, each client site requires its own license (one purchase per client).

Question 7

Are there any recurring fees for using a Wix template?

Accepted Answer

No, our templates require only a one-time purchase fee from JOA. However, Wix has subscription fees for using their platform, which you need to maintain to keep your site active.

Question 8

What do I do if I need a feature that isn't included in the template?

Accepted Answer

If you find that your chosen template lacks a specific feature you need, we're here to help. You can reach out to us for customization support. Please note that additional costs may apply for custom features. Alternatively, you can consult the extensive Wix App Market for plugins and add-ons that extend the functionality of your website.

Question 9

Will my site work on mobile?

Accepted Answer

Yes! Every template is optimized for mobile and tablet. You can also tweak the mobile layout inside Wix Studio if you want finer control.

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